faq-new

WHY BALI?

Why not?! This lush island paradise is a well-known haven for spiritual and physical wellbeing, from the people to the plants, the volcanoes to the beaches. Its diverse landscape and culture is an inspiration to all those who visit – and its incredible presence lingers on the mind, body, and soul – and left an unforgettable mark on our founder, who wanted to encapsulate as much of this essence as possible when creating our products.

IS BALI BALM MADE IN BALI?

Our original formulations were initially developed and produced in Bali using local experts, but in order to fulfill our commitment to reducing our carbon footprint, production was shifted closer to our largest customer base in the USA.

IS IT CORRECT THAT YOU USE A CHEF TO DEVELOP YOUR FLAVORS? HOW DO YOU DEVELOP YOUR FLAVORS?

Yes, each Bali Balm flavor was created with a professional chef. Chefs are renowned for their finely-honed sense of smell and taste, so we approached a professional chef to help us create our flavor pairings. That’s why you’ll find each tube offers a sophisticated, yet playful mix of complementing aromas and tastes.

WHY DON’T YOU USE BEESWAX?

All Bali Balm products are vegan, cruelty-free, and 100% beeswax-free! No animal products or animal-derived products (such as beeswax, honey, or lanolin) are used in Bali Balm products. Environmental issues are foremost on people’s minds, and by using ingredients not tested on animals or produced by animals, we can ensure that the production of our balm doesn’t negatively affect our fellow creatures, especially bees, which are crucial to our planet’s ecosystem. Even domesticated hives, used for honey and wax production, can wreak havoc on wild bee populations by competing for nectar and pollen.

Is Bali Balm dermatologically tested?

Yes, all Bali Balm products have been tested by our team to ensure they meet the standards set by certified dermatologists and pharmacists. We never test on animals.

DOES BALI BALM CONTAIN AN SPF?

In short, officially no. Each of our formulas contains a blend of powerhouse natural ingredients, with numerous studies detailing the protection factor of natural oils, specifically coconut oil, which is a key ingredient in our balms. Ultimately, we leave the decision to our customers to decide on Mother Nature’s ability to create a natural SPF.

WHERE CAN I OBTAIN A FULL LIST OF INGREDIENTS?

Each Bali Balm product is labeled with a detailed ingredient list. You can also find full ingredient lists on the individual product pages on the website.

Where can I obtain a full list of product ingredients?

Each Bali Balm product is labelled with a detailed ingredient list. You can also find full ingredient lists on the individual product pages on the website.

DOES BALI BALM CONTAIN CARCINOGENIC SUBSTANCES SUCH AS MOSH (mineral oil saturated hydrocarbons) OR MOAH (mineral oil aromatic hydrocarbons)?

No. Bali Balm products contain no artificial coloring, fragrances, preservatives, or mineral oils such as MOSH or MOAH. Moreover, our ingredients are minimally processed in a manner that does not fundamentally alter the product.

YOUR PRODUCT CONTAINS AN INGREDIENT CALLED KUKUI NUT OIL, COULD YOU CONFIRM WHAT THIS IS AND WHETHER SOMEBODY WITH A NUT ALLERGY WILL BE AFFECTED?

Kukui nut is also known as candlenut or kemiri, and it comes from a flowering tree that was originally domesticated in Southeast Asia. Kukui nut oil is derived from the seed. This rich oil is incredibly beneficial for the skin because it is high in fatty acids including omega-3, as well as vitamins A, C, and E. Studies show that kukui nut oil is extremely low in proteins that are responsible for nut allergies. That being said, anyone with nut allergies should consult a physician or conduct a patch test before using products that contain kukui nut oil.

HOW DO WE WORK WITH YOU AS PART OF YOUR KISS THE PLANET PLEDGE?

We are always looking for new innovative ideas to help enforce our Kiss the Planet Pledge. If you or your organization would like to work with us, please contact info@balibalm.com for more information.

HOW ARE YOUR PRODUCTS BIODEGRADABLE?

As part of our eco-initiative, Kiss The Planet, we explore all parts of the supply chain and look at how we can use the best and kindest ingredients, from our inner product formulations to our outer packaging. It was through our search for sustainable tubes that we discovered EcoPure® and knew right away this was the perfect technology for our brand and products. While our tubes are 100% recyclable, we wanted to make sure that even if they were accidentally discarded, they would be able to degrade naturally.

WHAT IS ECOPURE?

EcoPure® is the latest in eco-conscious, sustainable packaging technology. It is an organic additive, made up of natural microorganisms, that forms a coating – a biofilm – on top of plastics, allowing them to break down naturally, in both landfill and marine environments.

HOW DOES IT WORK?

The ingredients in EcoPure® trigger a series of chemical and biological reactions that are scientifically proven, under the ASTM D5511 method, to break plastics down from within. The biofilm expands the molecular structure allowing colonies of microorganisms to penetrate the plastic, sending out chemical signals which attract further microbes, which then feast collectively on the polymer chains, breaking down the chemical bonds.

HOW/WHERE DO YOU PLANT TREES?

We work with the ONE TREE PLANTED initiative, a not-for-profit organization that reforests areas across the planet that need them most. They help recover areas affected by devastating wildfires and deforestation, improving forest health by planting young, well-placed trees which in turn help to restore wildlife habitats. For every transaction of two or more balms, we will plant a tree in Indonesia. It’s that simple.

HOW IS DELIVERY CARBON NEUTRAL?

We are delighted to offer carbon-neutral delivery on all deliveries in the continental US. We’ve partnered with eco innovators Sendle, who deliver via USPS, to ensure that all deliveries have a net carbon footprint of zero!

HOW DOES IT WORK?

Essentially, Sendle calculates the highest amount of carbon that could be generated by any given package sent, which creates a carbon yield number. Using that number as a guide, they use a portion of each package cost to fund sustainability projects aimed at preserving and regenerating natural ecosystems – from restoring endangered rainforest habitats to providing clean water access for communities in Africa.

HOW DO I BECOME A STOCKIST?

We work with stockists, large and small, across the world. If you would like to be part of the Bali Balm family, please get in touch by clicking here